Hilty Moore & Associates, a U.S.-based market research company, has been retained by Ugo Basile to conduct a brief but extensive dealer satisfaction survey in compliance with their ISO audit requirements. The management of Ugo Basile advised you earlier of this decision and the plan for a survey of their dealers. The survey has been constructed and has been posted to our web site for your convenience.

To complete the survey, simply log in using your email and password that was provided. Your candid responses to all the questions are most appreciative. Your responses will be combined with all other responses and your identity and responses will be held in confidence.

Thanks for your participation, and feel free to contact us with any questions you may have regarding the survey.

John C. Moore, Partner
Hilty Moore & Associates, LLC
jcmoore@hiltymoore.com
USA telephone: 440-338-6283
USA fax: 440-338-6284